Policies (old delete)

TERMS OF SERVICES

DISCOUNT PRICES

EuropaJewelers.com offers a large selection of 14K gold jewelry at cheap and affordable prices! Our close ties with manufacturers nationwide and abroad enables us to offer our valued customers FACTORY DIRECT PRICES!!! We pass on all our factory direct savings to YOU! We believe in our policy which stats for high volume sales offered at discount prices! You will find our 30+ years of experience brings you competitive and low prices, expert customer service and quality selection!

BEST QUALITY AND VALUE
With 30+ years of experience in the industry, we know every facet and detail of the jewelry we offer. All our jewelry items are made by the most experienced goldsmiths and master jewelers and guaranteed to have the most high levels of craftmanship. Our quality controll department checks every single piece of jewelry before it is placed in the showcase!

UNSURPASSED SURVICE
At EuropaJewelers.com, we pride ourselves in offering our clients unsurpassed service in the industry. All items are kept in stock in order to provide you with next day service. All orders received till 4:00 PM, are shipped the same day! All  questions  are answered promptly 24 hours a day, 7 days a week and 365 days a year! Each piece of jewelry from Europa Jewelers arrives in fancy box ready for gift giving, a gift anyone would adore to unwrap! We offer this service totally FREE!

MONEY BACK GUARANTEE
At EuropaJewelers.com, we strive to exceed your expectations. However, if you are not happy with your purchase for any reason, you have a 30 day trial period to return your jewelry for a 100% refund. Shipping charges are not refundable.

All our items are Guaranteed 14k solid gold as hallmarked on each item

 

RETURN POLICY

 

At EuropaJewelers.com, we strive to exceed your expectations. However, if you are not happy with your purchase for any reason, you have a 30 day trial period to return your jewelry for a 100% refund. If you decide to return or exchange an item for any reason at all, first you must obtain a Return Authorization Number (RA#) within 15 days of receipt of merchandise. To obtain a RA#, please e-mail us at sales@EuropaJewelers.com. Simply enclose item for return and invoice in the Pad Pak and seal. Then enclose the sealed Pad Pak in any cardboard box and tape shut. Ship the package insured to our return address using a shipper of your choice. Refunds will be made in the same payment method as the original purchase. Upon inspection of the merchandise, you will receive a 100% refund. Once the refund is processed, you will receive email notification. Please allow 7 business days for the refund to be credited to your account. Shipping is non-refundable. Please Note: You should NOT indicate on the package that it contains jewelry, as this invites theft. We will inspect and verify the condition of the item once we receive the return. Items must be returned in the condition they were sent for a full refund. Returns take approximately 2 business days to process upon receipt of the item. We will refund the full cost of the item EXCLUDING shipping, handling and insurance charges. Refunds will be made using the mode of payment used in the original purchase. Returned merchandise must be in NEW and UNDAMAGED CONDITION. Products which have been sized or engraved by the customers request will not be accepted for refunds. Items returned after 30 days are not entitled to refunds.

 

RETURN POLICY

 

At EuropaJewelers.com, we strive to exceed your expectations. However, if you are not happy with your purchase for any reason, you have a 30 day trial period to return your jewelry for a 100% refund. If you decide to return or exchange an item for any reason at all, first you must obtain a Return Authorization Number (RA#) within 15 days of receipt of merchandise. To obtain a RA#, please e-mail us at sales@EuropaJewelers.com. Simply enclose item for return and invoice in the Pad Pak and seal. Then enclose the sealed Pad Pak in any cardboard box and tape shut. Ship the package insured to our return address using a shipper of your choice. Refunds will be made in the same payment method as the original purchase. Upon inspection of the merchandise, you will receive a 100% refund. Once the refund is processed, you will receive email notification. Please allow 7 business days for the refund to be credited to your account. Shipping is non-refundable. Please Note: You should NOT indicate on the package that it contains jewelry, as this invites theft. We will inspect and verify the condition of the item once we receive the return. Items must be returned in the condition they were sent for a full refund. Returns take approximately 2 business days to process upon receipt of the item. We will refund the full cost of the item EXCLUDING shipping, handling and insurance charges. Refunds will be made using the mode of payment used in the original purchase. Returned merchandise must be in NEW and UNDAMAGED CONDITION. Products which have been sized or engraved by the customers request will not be accepted for refunds. Items returned after 30 days are not entitled to refunds.